ATT cannot properly service
iphone! Customer Service/Tech Supp. is horrible. Went to exchange from
iphone to
blackberry and retail ATT employee could not get over after 5 times inability to initiate
voice mail and get email working! They rip you off with poor equipment towers, drop calls, hangups then to really insult you, send you to
Guam for Tech Support. Home Modums stink, HGTV has problems, this company needs to be broken up again. Had to unwind the blkberry purchase and are going to DUMP ATT. Want a refund for years of droped calls, poor equip not handling calls. Which govern't provider
polices ATT? FCC or who? Want to protect my legal rights! ATT Stinks
1. Written by Ted, on 19-10-2009 20:02
AT&T keeps adding a small charge each month for data access. I do not subscribe or use any data services, but there are two buttons on the Samsumg SGH-A837 cell phone that automatically connect to the Internet when depressed. One of hese buttons serves the OK purpose when in an application or menu, but when at rest, it goes direct to AT&T internet; the other button is between the Options button and the talk button and connects directly to AT&T GPS whether you have subsribed to that service or not. Accidentally pressing one of these buttons apparaently triggers a minimum data access charge. AT&T says there is no way to disable these actions. There is an option to "opt out" of data access altogether, but that will disallow all picture or vidoeo attachmentes to text messages; those attachments are allowed with text messages (which I subscribe to) normally, but not after I "opt out." If there is no way to disable accidental access to data access services from the phone, or opt out only for internet access, AT&T should not charge for these "no data transmitted" data connections.
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2. Written by Brianne, on 30-07-2009 10:54
I am so mad at AT&T.They told us so many times they put insurance on my phone and when we went to go use it they said we didn't have any insurance.They are the worst phone company I have ever done business with.I am ready to cancel service with them all together.They are never helpful or do anything to help solve any of your problems.They literally do nothing to help you 
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3. Written by In Ohio, on 25-06-2009 06:09
I will never do busniess with them again.AT&T wirerless have this habit of over billing me every month since I started a service for cell phone.I have to call or pay a visit to my local AT&T store with my proof of payments plus bank statements to show how they got thier payments.I pay on time in full every month,now how can I be charged 600.00 a month when I am on a rate plan and never go over my time.It is June now I am back at thier shop explaining to them asd showing how my bill is payed why am I being overcharged I got the lame excuse the charges are from December of 2008,Hello this is june 2009 December has come and gone and been payed. Plus you have fight with them for bogus charges from other venders of ringtone downloads etc. that I have never subscribed to . On my last visit was the worst I come to find out that not only I but every person that was there at that time was haveing the same issues as me being over charged and told the charges are from December of 2008 plus some people had thier service shut off before the due date even though thier proof of payment was showen .I will be cvalling the puco over this matter plus I really pissed At&t off by having them dissconnect my phone and terminate my service with them they tryed to strong arm me and refused to do so until I told them if they don't I will call every news agency in my area and have them there to report on how they are ripping everybody off.
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