We are stuck as customers in Juneau, AK, and have no choice now but to use AT&T, who charges us higher rates than our previous providers, and for services that were previously free.

Our previous providers, Dobson Cellular One (who were bought out bt AT&T), provided free text messaging from their website. Additionally, with Dobson, a person was only charged if SENDING a text message from their phone, but the person RECEIVING the text message was not charged. With AT&T, a subscriber is charged for INCOMING text messages, as well as being charged for SENDING text messages from AT&T's website. There is no reason a person should be charged for sending a text message from a website. I already pay a monthly cable internet bill, thank you.

AT&T is just another corporate giant, milking their customers for all their worth. There has been NO added benefit from the takeover.



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1. Written by grapevine, on 27-07-2008 17:37

Most of those who were with cellularone/dobson were originally with cingular under dobson. Dobson got tired of dealing with the financial burden and willingly sold to att. att accomidated cellularone customers as much as possible if you changed your calling plan or you text plan then yes you are going to be billed differently. they allowed dobson customers to keep their current plans until their contracts ran out or if you upgraded or you can buy out your contract. you have/had choices.

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